Meet the Team | möde™ Aesthetic Growth Consultancy
 

The People Behind Your Growth

Expertise. Experience. Clinical Understanding.
 

At möde™, our strength lies in our people.
 

We bring together a team with deep experience across private healthcare, patient coordination, clinic operations, and growth strategy—ensuring every aspect of your patient journey is handled with precision, professionalism, and care.
 

We don’t operate as an external agency. We integrate as a true extension of your clinic, aligned with your standards, your patients, and your goals

 

                                                            Our Leadership & Team
 

Michael — CEO & Founder
 

Michael is the founder of möde™ Aesthetic Growth Consultancy, specialising in scaling private healthcare providers through structured, high-performance patient acquisition systems.

With a strong background in aesthetic clinic growth, Michael has developed proven frameworks that combine marketing, enquiry handling, and conversion strategy to drive consistent, high-value patient flow.

He works closely with clinic owners and management teams to position their services at a premium level, improve patient journey efficiency, and maximise revenue per enquiry.

Michael’s approach is rooted in aligning commercial growth with clinical integrity—ensuring that every strategy supports both business performance and patient experience.
 

Nicola Park —  UK Operations Director
 

Nicola leads sales and operations across aesthetic and laser clinic partnerships, ensuring every patient enquiry is handled with professionalism, precision, and a strong focus on conversion.

With over a decade of experience, Nicola has worked as a patient coordinator, clinic manager, sales manager, and operations manager—giving her a deep understanding of the full patient journey from first enquiry through to treatment.

Nicola brings extensive experience across dermatology, laser and aesthetics, plastic surgery, hair loss, and vascular treatments. She is highly skilled in building trust with patients, managing sensitive enquiries, and converting consultations into bookings while maintaining a compliant, patient-first approach.

At möde™, Nicola plays a key role in delivering seamless integration with partner clinics, ensuring enquiry handling reflects the highest standards of care, communication, and commercial performance.
 

Juanita Martinez — Patient Services Manager

Juanita plays a key role in patient coordination, ensuring every enquiry is handled with empathy, professionalism, and attention to detail.

She specialises in guiding patients through the early stages of their journey—answering questions, providing reassurance, and ensuring they feel confident moving forward with a consultation.

With a strong focus on communication and organisation, Juanita supports efficient booking processes and helps maintain a smooth, consistent experience for patients across all touchpoints.

Her approach reflects möde™’s commitment to delivering a patient-centred, high-quality service from first contact through to clinic handover.

Our Approach


Carolyn - UAE Business Development Director 

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Carolyn came to Private Healthcare having worked for luxury skincare brands in the UK. Carolyn succeeded quickly in progressing through the industry developing from patient coordinator, to sales and operations manager to Director level. Going consistently above and beyond for patients and colleagues Carolyn understands the importance of five-star service. Carolyn has developed and delivered Sales Training in Marylebone London and Overseas. Carolyn is developing business and nurturing relationships with clinics and patients in Dubai and UAE. Having worked directly under the COO and CEO of day case LA/GA operating clinic she has first hand experience of managing people, doctor support and safe, effective treatment. 

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